Shipping Policy

We're happy to offer free worldwide shipping on every order.

Order processing: Orders are processed within 1–2 business days after purchase.

Delivery time: Standard shipping typically takes 10–20 business days after processing, depending on your country and location. Because each item is prepared and quality-checked before dispatch, some orders — or more remote destinations — may take slightly longer during busy periods.

Tracking: Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Where we ship: We ship worldwide.

Customs & duties: Depending on your country, local customs charges or import duties may apply. These are set by your local authorities and are the customer's responsibility.

If your order hasn't arrived within 30 business days, please contact us at matanelabeauty@gmail.com and we'll make it right.